Legal documents
Every Rezolva legal document is versioned and dated. You do not need an account to read any of them.
- Rezolva Privacy NoticeVersion 2.0 · Effective from 2026-07-30
How Rezolva Limited uses personal information across the Rezolva website, the Rezolva Connect portal and our commercial debt resolution service.
Applies to: Everyone, Clients, Brokers, Debtors
- Cookie and Browser Storage NoticeVersion 1.0 · Effective from 2026-07-30
The cookies and similar technologies used on the Rezolva website and in the Rezolva Connect portal, taken from an inventory of the application itself.
Applies to: Everyone, Clients, Brokers, Debtors
- Data Protection Complaints ProcedureVersion 1.0 · Effective from 2026-07-30
How to make a data protection complaint to Rezolva, what we will do, and how to escalate to the Information Commissioner's Office.
Applies to: Everyone, Clients, Brokers, Debtors
- Client Service Agreement — Schedule 1 (Platform, Scope and Data)Version 1.0 · Effective from 2026-07-30
Amendment schedule to the Client Service Agreement covering commercial-only scope, contract formation, digital instructions, broker access, confidentiality, data sharing and assisted summaries.
Applies to: Clients
- Rezolva Connect Client Platform TermsVersion 1.0 · Effective from 2026-07-30
The terms on which a client business and its authorised users may use the Rezolva Connect portal. A schedule to the Client Service Agreement.
Applies to: Clients
- Rezolva Connect Broker TermsVersion 1.0 · Effective from 2026-07-30
The terms on which an introducing brokerage and its members may access Rezolva Connect and information about their clients' cases.
Applies to: Brokers
- Secure Workspace TermsVersion 1.0 · Effective from 2026-07-30
Plain-English terms for the secure Rezolva workspace used by a business that has had a debt referred to us.
Applies to: Debtors
- Make a data protection complaint
Submit a complaint about how Rezolva has handled your personal information. We acknowledge every complaint within 30 days.